
It’s clear that the web site could be improved but how do I know whether now’s the time to invest in a new site? Here are 10 surefire ways to tell that it’s time for a redesign.
1. Your site is more than 3 years old
Technology has changed so much in the last couple of years, you are probably not taking advantage of the latest frontend and backend technologies. Adding fresh and relevant content keeps your site constantly in front of the search engines and inspires return traffic.
2. Your traffic numbers have gone down.
If Google Analytics or another traffic measurement tool is showing a decline in viewer engagement, you may need a site fix. Site metrics are an easy way to gauge the effectiveness of your website and can point out the areas of your site that need the most attention.
3. Navigating your site is difficult, un-intuitive
Good site navigation relies on multiple elements to point the way to your users: menus, sidebar links, mini-navs, footers, and nested hyperlinks, among others. Or if your site navigation frustrates your site visitors for other reasons, it’s time to create a new website for the organization.
4. If only customers could find a way to place their order!
It’s amazing how many websites have done a splendid job of presentation, gotten consumers to visit the site but really stink at closing the deal. No call to action = no customers! No easy and secure transaction method = no customers. No way to contact customer service = no customers. No clear privacy and return policies = no customers. Great pictures, content and navigation are part of the story, but you have to follow through all the way.
5. You’re not getting found
If your website is not optimized for the search engines, you’re losing a lot of traffic and potential business. To optimize your web pages your main keywords should be included in the title, description and keyword meta tags as well as headings, subheadings, main content, links, file names and image descriptions. Search engine optimization (SEO) is a science as well as an art, and it’s critical to being ‘found’ on the Internet.
6. You’re Spending a Small Fortune to Maintain Your Site
The advent of robust content management systems (CMS) makes it easy, quick and intuitive for non-technical staff to update and make changes to the site. By using open source CMS tools you keep your costs down and keep up with technological changes.
7. Your Business Has Changed but Your Site Hasn’t
Rebranding, a different business direction, new products or services, or significant company growth … these are important changes that should be reflected in your online presence. An integrated, consistent brand (offline and online) builds customer trust and keeps consumers coming back.
8. Your Site Displays Differently on Different Web Browsers
Differences in browser display can lead to unpredictable results – a page that looks good in one browser may be unreadable in another. A professionally executed redesign will ensure that your website performs well on all major browsers across all platforms
9. You’ve ignored smartphones … so far
With 500 million users and growing, and predictions that smartphones will overtake the PC as the most popular way to get on the Internet by 2015, the mobile web is no longer a communications portal you can afford to ignore. Developing a site for smartphone access requires a new way of looking at information. At the very least, you must design for a small screen and streamline your content.
10. Your site looks just like everyone else’s
Your customers are increasingly doing more online research and, these days, focusing more on price. So it’s critical that your website stands out from the crowd. It’s got to be up-to-date, relevant and convincing. The site has to show prospects why they should do business with you and not the other guys.





